Frequently Asked Questions
Fees, Process, Rebates +
General Questions
Fees
How much do sessions cost?
Individual Therapy
$260.00 per 50-minute session
Relationship Therapy
Monday to Thursday
Intake, Assessment & Feedback Session Package – $1100.00
This session takes approximately five hours including a one-hour break
Single session (1h) – $260.00
Double session (2h) – $520.00
Mini-marathon session (4h) – $1040.00
Day session (7h) – $1820.00
Friday to Sunday
Intake, Assessment & Feedback Session Package – $1220.00
This session takes approximately five hours including a one-hour break
Single session (1h) – $290.00
Double session (2h) – $580.00
Mini-marathon session (4h) – $1160.00
Day session (7h) – $2030.00
Can I use Private Health Insurance?
Some Private Health Insurers may cover a portion of the cost depending on your level of cover. Please check with your own Private Health Insurance provider to find out what they cover for you. Please note, Bonnie Ingram Psychology does not process these rebates in clinic, thus you will need to claim with the receipt provided directly from your Insurer.
Am I eligible for the Medicare Rebate?
Yes, if you have obtained a Mental Health Care Plan from your General Practitioner for Individual sessions.
If you’re unable to obtain a MHCP, some Private Health Insurers may cover a portion of the cost depending on your level of cover. Please check with your own Private Health Insurance provider to find out what they cover for you. Please note, Bonnie Ingram Psychology does not process these rebates in clinic, thus you will need to claim with the receipt provided directly from your Insurer.
Cancellations
Cancellation Policy
Bonnie Ingram Psychology requests that you respect our time and give us as much notice as possible if you must cancel or reschedule your appointment, in order for us to be able to offer that time to someone else.
Cancellation policy for Individual Treatment Sessions:
Cancellation with more than 48 hours’ notice will not incur a fee.
Cancellation with more than 24 hourss and less than 48 hours’ notice will incur a fee of 50% of the cost of your appointment.
Cancellation with less than 24 hours’ notice and/or non-attendance without notice, will be charged at the full fee for your appointment and must be paid before further appointments will be offered.
Please be aware that the Medicare rebate is not available for non-attended appointments.
Cancellation policy for intake, assessment, feedback sessions:
Intake forms have been completed but you have not received questionnaire links – full refund less a $50.00 administration fee.
Intake forms have been completed and you have received the Gottman questionnaire links, but you have not logged in or completed any of the questionnaire(s) – full refund less a $150.00 administration fee.
Intake forms have been completed and you have completed part or all of the questionnaire(s) and you are cancelling more than seven days prior to your appointment – a full refund less a $290.00 administration fee.
Intake forms have been completed and you have completed part or all of the questionnaire(s) and/or you are cancelling less than seven days prior to your appointment but more than 72 hours prior to your appointment – deposit not refunded (M-T – $550.00; F-S – $610.00).
Cancelling less than 72 hours prior to your appointment – full-fee, no refund.
Cancellation Policy for Couple Treatment and Relapse Prevention Session Appointments:
Cancellation of single, double, mini-marathon, and marathon/full-day sessions with more than 72 hours’ notice will not incur a fee.
Cancellation of single, double, mini-marathon, and marathon/full-day sessions with less than 72 hours’ notice and more than 24 hours’ notice will incur a fee of 50% of the cost of your scheduled appointment and must be paid before further appointments will be offered.
Cancellation of single, double, or mini-marathon sessions with less than 24 hours’ notice and/or non-attendance without notice, will be charged at the full fee for your scheduled appointment and must be paid before further appointments will be offered.
Cancellation of a full-day session with less 24 hours’ will incur a fee of 75% of the cost of your appointment and must be paid before further appointments will be offered.
Cancellation Policy for Individual Treatment Sessions
Cancellation with more than 48 hours’ notice will not incur a fee.
Cancellation with more than 24 hourss and less than 48 hours’ notice will incur a fee of 50% of the cost of your appointment.
Cancellation with less than 24 hours’ notice and/or non-attendance without notice, will be charged at the full fee for your appointment and must be paid before further appointments will be offered.
Please be aware that the Medicare rebate is not available for non-attended appointments.
Cancellation Policy for Couple Intake, Assessment, Feedback Sessions
Intake forms have been completed but you have not received questionnaire links – full refund less a $50.00 administration fee.
Intake forms have been completed and you have received the Gottman questionnaire links, but you have not logged in or completed any of the questionnaire(s) – full refund less a $150.00 administration fee.
Intake forms have been completed and you have completed part or all of the questionnaire(s) and you are cancelling more than seven days prior to your appointment – a full refund less a $290.00 administration fee.
Intake forms have been completed and you have completed part or all of the questionnaire(s) and/or you are cancelling less than seven days prior to your appointment but more than 72 hours prior to your appointment – deposit not refunded (M-T – $550.00; F-S – $610.00).
Cancelling less than 72 hours prior to your appointment – full-fee, no refund.
Cancellation Policy for Couple Treatment and Relapse Prevention Sessions
Cancellation of single, double, mini-marathon, and marathon/full-day sessions with more than 72 hours’ notice will not incur a fee.
Cancellation of single, double, mini-marathon, and marathon/full-day sessions with less than 72 hours’ notice and more than 24 hours’ notice will incur a fee of 50% of the cost of your scheduled appointment and must be paid before further appointments will be offered.
Cancellation of single, double, or mini-marathon sessions with less than 24 hours’ notice and/or non-attendance without notice, will be charged at the full fee for your scheduled appointment and must be paid before further appointments will be offered.
Cancellation of a full-day session with less 24 hours’ will incur a fee of 75% of the cost of your appointment and must be paid before further appointments will be offered.
Fragrancy Policy
What is Bonnie Ingram Psychology’s Fragrancy Policy?
For health reasons Bonnie Ingram Psychology has a fragrance-free policy. Please be aware that if you arrive to your appointment wearing fragrance (cologne, perfume, fragranced moisturisers, etc.) your appointment will be rescheduled.
Contact & Location
What is your office address?
T22 477 Boundary Street
Spring Hill QLD 4000
What are your open hours?
Monday – Thursday
9 am – 4 pm.
Bonnie also offers out-of-hour sessions and weekend sessions, when requested by clients.
What is your contact phone number?
In an emergency or for after-hours support, please call Lifeline on 13 11 14 or visit your local hospital emergency department.
Services & Process
How do I book a session with Bonnie?
Please contact Bonnie via the contact page to book in a session or give Bonnie a call.
Does Bonnie do Individual Therapy sessions?
Yes.
Bonnie provides therapy for Anxiety, Depression, and Stress, particularly when these symptoms occur within the context of relationship challenges.
Bonnie provides Individual Therapy for Relationship Problems. This is a specific therapy for when only one partner is willing or able to attend therapy.
Bonnie provides individual therapy with those who have experienced trauma, both PTSD around a specific event or experience, and complex PTSD.
Does Bonnie do Couples Therapy sessions?
Do I need a Mental Health Care Plan if I want to do Individual Therapy?
If you would like to claim the Medicare rebate, yes, however a referral or MHCP is not essential and you are welcome to self-refer and/or use private health.
Questions for Relationships & Couple Therapy
Fees
How much do sessions cost?
Monday to Thursday
Intake, Assessment & Feedback Session Package - $1100.00
This session takes approximately five hours including a one-hour break
Single session - $260.00
Double session - $520.00
Mini-marathon session - $1040.00
Day session - $1820.00
Friday to Sunday
Intake, Assessment & Feedback Session Package - $1220.00
This session takes approximately five hours including a one-hour break
Single session - $290.00
Double session - $580.00
Mini-marathon session - $1160.00
Day session - $2030.00
Is Relationship Therapy eligible for Medicare Rebate?
Can I/we use Private Health Insurance?
Process
How do we book a session with Bonnie?
You can contact Bonnie via the contact page to book in a session or give Bonnie a call.
Do we need a referral for Relationship Therapy?
No, a referral isn’t required for Relationship Therapy.
How to prepare for your couple therapy session?
Once you have decided to engage in Relationship/Couples Therapy it is important that you try to ‘call a truce’ on any on-going issues in your relationship for the time being. Relationship Therapy is a commitment to re-build your relationship and the process begins when you decide to make the appointment.
The issues you are experiencing in your relationship will be addressed together in session in a way that allows both of you to feel heard, understood and validated. This means that for the time being you can put your problems aside knowing that they will be addressed soon.
Thus, now is an opportunity for you to have a break from working on those concerns and instead focus on what you would like to build as we have effectively deal with them together.
Some people find it helpful to write a list of concerns and goals to bring to therapy, which then allows them to put those thoughts aside for the time being.
What is Gottman Method Relationship/Couples Therapy?
The Gottman Method is a unique evidence-based therapy for couples and is widely considered to be the gold standard for successful couple recovery. Drs. John and Julie Gottman have spent over four decades researching what does and doesn’t work in relationships. They have observed over 3000 couples, some for up to 20 years such that they can predict relationship success with 90% accuracy.
Gottman Method Couples Therapy was developed based on their observations of what does work to help create happy relationships. It has been thoroughly tested on a variety of couple demographics including Gay and Lesbian couples. Gottman Method Couples Therapy is a process oriented, phenomenological, cognitive, emotionally based approach. It focuses on the three core areas of a relationship: maintaining intimacy and closeness (friendship), how to helpfully manage conflict, and creating shared purpose and meaning within the relationship.
Do we have to do Gottman therapy to do couples therapy?
When you contact Bonnie Ingram Psychology, she will discuss with you the most appropriate mode of therapy for your relationship needs.
Gottman Method Couples Therapy was developed based on their observations of what does work to help create happy relationships. It has been thoroughly tested on a variety of couple demographics including Gay and Lesbian couples. Gottman Method Couples Therapy is a process-oriented, phenomenological, cognitive, and emotionally based approach. It focuses on the three core areas of a relationship: maintaining intimacy and closeness (friendship), how to helpfully manage conflict, and creating shared purpose and meaning within the relationship.
Questions for Individual Therapy
Fees
How much do sessions cost?
Individual Therapy $260.00 per 50-minute session
Can I use Private Health Insurance?
Some Private Health Insurers may cover a portion of the cost depending on your level of cover. Please check with your own Private Health Insurance provider to find out what they cover for you. Please note, Bonnie Ingram Psychology does not process these rebates in clinic, thus you will need to claim with the receipt provided directly from your Insurer.
Am I eligible for the Medicare Rebate?
Yes, if you have obtained a Mental Health Care Plan from your General Practitioner for Individual sessions.
If you’re unable to obtain a MHCP, some Private Health Insurers may cover a portion of the cost depending on your level of cover. Please check with your own Private Health Insurance provider to find out what they cover for you. Please note, Bonnie Ingram Psychology does not process these rebates in clinic, thus you will need to claim with the receipt provided directly from your Insurer.
Process
How do I book a session with Bonnie?
Please contact Bonnie via the contact page. to book in a session, or give Bonnie a call.
Does Bonnie do Individual Therapy sessions?
Yes.
Bonnie provides therapy for Anxiety, Depression, and Stress, particularly when these symptoms occur within the context of relationship challenges.
Bonnie provides Individual Therapy for Relationship Problems. This is a specific therapy for when only one partner is willing or able to attend therapy.
Bonnie provides individual therapy with those who have experienced trauma, both PTSD around a specific event or experience, and complex PTSD.